AirVendor is a web-based solution helping hospitals and healthcare facilities manage access controls and compliance for vendor representatives. Simply, we are a service hospitals utilise to communicate, and manage compliance with, their access policies.
Vendor Credentialing is the certification process a company representative goes through to gain admittance to a healthcare facility. A credential can include a copy of your driver’s licence to confirm your identity or product training verification from your employer, as examples.
It’s your choice, however it’s important to know you’ll be out of compliance with your Customer’s access policy and you may lose access to restricted or patient-sensitive areas within the hospital.
Each hospital determines its access policies and all associated requirements, including how often the policy needs to be renewed. AirVendor has no authority to determine any hospital access policy.
Only authorised users within the hospitals you’ve registered with can see your basic profile information, and whether you've been cleared for access for their facility. They have no visibility over the personal details of your credentials, and you can remove yourself from any hospital at any time. No one inside of your organisation has access to your profile information.
Only authorised users within the facility you’re currently signed into have access to your location. When you have signed out of all facilities no one is monitoring your whereabouts.
Your membership is automatically renewed yearly.
You may change your plan at any time. Visit the "Your Settings" part of your profile, click on "Subscription" and choose your new plan.
When you upgrade your plan, your card on file is charged the difference between your existing membership (taking into account how much of your 12 month membership has already been used) and the new plan selected.
When you downgrade your membership, your new plan does not take effect (and your card on file does not get charged) until your existing annual membership expires.
You may cancel your membership at any time. Please Contact Us and we will action on your behalf.
If you change companies, please Contact Us as this ensures the remaining time on your 12 month membership will cross-over to your new role. It is your responsibility to update all employer-related materials; noteworthy items may include your new direct manager contact details and product training verification.
AirVendor manages all documents on your behalf. For example, this includes upcoming credential expiration reminders and notifications when your Customers update/add new policies for you to acknowledge.
After you add facilities you do business with via the search toolbar in the "Facility Selection" tab of your profile, the required credentials for each facility will automatically populate in the "My Credentials" tab. You may then upload the requested documents directly into your profile.
Simply click here to view the "Sign-In Process" outlined at the bottom of the page.
If the app isn't working, please visit the AirVendor kiosk on site and use the unique visit ID number on the printed badge you received when you signed in, to sign out. You may close an open visit via the "My visit history" link on your main profile page.
Your details are securely stored in our cloud-based servers. All credential data you provide is also securely encrypted in our databases, so nobody can see your credential data except for the AirVendor application itself.
Having your location turned on in the app enables you to receive important information about each facility you visit that utilises AirVendor's services (i.e. where the sign-in kiosk is located).
We do not track, record, or store your location. The only time the app knows where you are is when you are near a healthcare facility that uses AirVendor, in order to send you notification messages.